Refund policy

60-Day Money-Back Guarantee

We stand behind Glytze with a no-questions-asked 60-day money-back guarantee. If you're not completely satisfied with your results, contact us within 60 days of delivery for a full refund of the purchase price (shipping fees are non-refundable).

How to request a refund

Email support@glytze.com with your order number and reason for return. Our team will respond within 1 business day with return instructions.

Conditions

• Refund requests must be submitted within 60 days of the delivery date.
• Only the first order per customer is eligible for the money-back guarantee.
• Refunds are issued to the original payment method within 5-10 business days of receiving the returned product.
• Subscription orders can be cancelled any time before the next renewal date through your account dashboard.

Damaged or incorrect orders

If you received a damaged or incorrect item, contact us within 7 days of delivery with photos and we'll send a replacement at no cost.

This policy is a template provided for store setup and should be reviewed by qualified legal counsel before going live.